Privacy Policy

Information We Collect
We may collect the following types of information:

Contact information such as your name, email address, and phone number when you submit a form or reach out to us directly.
General usage data such as pages visited, time spent on the site, and browser type, collected through standard website analytics tools.
Appointment and intake information when you use our booking portal (TherapyPortal), which is governed by its own privacy policy.

How We Use Your Information
We use the information you provide to respond to your inquiries, schedule consultations, and communicate about our services. We do not sell, rent, or share your personal information with third parties for marketing purposes.

HIPAA Notice
Counseling Forward PLLC is a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). Protected Health Information (PHI) collected during the course of treatment is handled in accordance with our HIPAA Notice of Privacy Practices, which is provided separately at the start of treatment.
This website does not collect PHI. Please do not share sensitive health information through our website contact form.

Cookies
Our website may use cookies to improve your browsing experience. You may disable cookies through your browser settings at any time. Disabling cookies will not affect your ability to use this website.

Third Party Links
Our website may contain links to third party websites including our booking portal. We are not responsible for the privacy practices of those websites and encourage you to review their policies separately.

Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children.

Your Rights
You have the right to request access to, correction of, or deletion of any personal information we hold about you. To make such a request, please contact us at deissyr@counseling-forward.com.

Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

deissyr@counseling-forward.com